Talk to people who run guilds too.
Get practical help with GuildManager, talk through your setup, or share the workflow your officers need next.
Direct contact
Send it to the right place.
Support, sales, product feedback, and bug reports go directly to the team responsible for them.
General Support
Response time: < 24 hours
Get help with your account, features, or technical issues
[email protected]Discord Community
Response time: < 1 hour
Join our community for instant help from other guild leaders
Join DiscordEnterprise Sales
Response time: < 12 hours
Custom solutions for large organizations and communities
[email protected]Feature Requests
Response time: < 48 hours
Have an idea? We'd love to hear how we can improve
[email protected]Report a Bug
Response time: < 6 hours
Found something broken? Let us know and we'll fix it fast
[email protected]A practical guild leader field guide.
The guild leader field guide lives here: focused topics for building a healthy guild, plus the full GuildManager documentation wiki.
Open documentation wikiStart and structure
Goals, rules, officer roles, onboarding, and guild culture.
Read in the wikiRecruit and retain
Applications, member screening, onboarding, and retention.
Read in the wikiLead sustainably
Delegation, communication, officer teams, and burnout.
Read in the wikiRun guild systems
Scheduling, loot, reward metrics, and performance tracking.
Read in the wikiResolve conflict
Loot disputes, toxic behavior, mediation, and clear policy.
Read in the wikiGrow with control
Scaling operations while keeping culture and history intact.
Read in the wikiCommon questions
Quick answers before you reach out. If your situation is more specific, send us the details.
How quickly can I get started?+
Most guilds are up and running in under 5 minutes. Our onboarding wizard guides you through the setup process step by step.
Can I import data from other tools?+
Yes! We support importing from common formats like CSV and JSON. Our support team can also help with custom migrations.
Do you offer discounts for non-profits?+
Absolutely! Contact our sales team for special pricing on non-profit gaming communities and educational organizations.
What kind of support is included?+
All plans include email support. Growth and Enterprise plans get priority support with faster response times and dedicated channels.
Ready to set up your guild?
Start free, then bring the team in when the structure is ready.